I'm the chairman of the Hellenic Society for Quality & Safety in HealthCare(H.S.Q.S.H.) and a member of the Executive Board of ESQH.

Marital Status

Married, fifty (50) years of age

Education
1. “Hospital Management”, Technological and Educational Institutions (1981)
2. B.A in Economics, University of Athens, Department of Economics (1991)
3. MA in Health Services Management, National School of Public Health (1994)
4. MA in Macroeconomics, The Liverpool University (1995)
5. Ph.D. in Economics, Department of Economics, University of Athens.
Title of thesis “Social Security and the Dual Labour Market in Greece”.

Scholarships
Scholarship of the Greek Ministry of Health Care for Postgraduate Studies at the
University of Liverpool (1994-1995).

Professional Experience
1. Visiting Professor of National School of Public Health (1997-2000)
2. Associate Professor of Technological and Educational Institutions( 1999- )
3. Consultant of the Governing Board of “P. & A. Kyriakou” Children’s Hospital
(1/10/95-1/6/1997).
4. Scientific Editor of the Journal “Health Review” (1997-1999).
5. Twenty four (24) years of working experience as a civil servant in “P. & A. Kyriakou” Children’s Hospital.
6. Scientific facilitator of the “New Accounting System for Hospitals”, Vocational Program of the Greek Ministry of Health & Welfare (2000).
7. Scientific facilitator of the “Quality Assurance in HealthCare “, Vocational Program of the Greek Ministry of Health & Welfare (2003).
8. Auditor of educational programs of the Greek Ministry of Health & Welfare.
9. Lecturer of the Vocational Training Institute, National Centre of Civil Administration (2003- ).
10. Reviewer of the International Journal for Quality in Health Care Journal.
11. Elector of ECO-Q Quality Awards (2001-2005)
12. President of the Hellenic Society for Quality & Safety in Healthcare (2004 - )
13. Member of the Executive Board of the European Society for Quality in Healthcare (2007- )
14. Reviewer for the International Review Panel for ISQua's 25th International
Conference in Copenhagen (2008- ).

Research

1. The satisfaction of parents (“P. & A. Kyriakou” Children’s Hospital)
2. The satisfaction of employees (“P. & A. Kyriakou” Children’s Hospital)
3. Productivity incentives (Greek Ministry of Health)
4. Patient Management (“P. & A. Kyriakou” Children’s Hospital)
5. Public Relations (“P. & A. Kyriakou” Children’s Hospital)
6. Achieving Comparative Advantage (“P. & A. Kyriakou” Children’s Hospital)
7. The implementation of a Quality Assurance Program (“P. & A. Kyriakou” Children’s Hospital)
8. Home Care (“P. & A. Kyriakou” Children’s Hospital)
9. The Occupancy rate (“P. & A. Kyriakou” Children’s Hospital)
10. Patients’ epidemiological characteristics (“P. & A. KYRIAKOU” Children’s Hospital)
11. Public relations (“P. & A. KYRIAKOU” Children’s Hospital)
12. Representative of Greece for the SIMPATIE Project (ESQH)
13. Head of the research programme for eliciting the views of the Greek healthcare professionals with respect to reporting adverse events (Ministry of Health & Social Solidarity, 2006 & 2007).

Attendance of Summer Schools

1. Xith Summer School of the European Economic Association “The sources of European Growth”, Barcelona, September 4-9, 2000.
2. XIIth Summer school of the European Economic Association, 4th IZA European Summer School in Labor Economics “The economics of low income and low paid work”, Buch, September 10-16, 2001.
3.“Advanced Techniques in General Equilibrium Modeling”, ECOMOD, Washington DC, 10-15/1/2005.
4.“Overlapping Generations General Equilibrium Modeling with GAMS”, ECOMOD, Free University of Brussels,, 23-27/7/2007.


Attendance of Workshops

1. 11th European Workshop on General Equilibrium Theory, Athens, May 17-18, 2002.
2. Quality & IT in Healthcare, Lahti, June 18-19, 2004.
3. Accelerating Quality Improvement, Hannover, April 23, 2005.
4. Contributor of the workshop “Guidelines in Every day Practice”, Zagreb, September 23-24, 2005.
5.. New competencies for Healthcare Systems, ESQH, Barcelona, October 20. 2007.
6. Patient Safety, ESQH, London, November 2008.
7. EU Developments in Healthcare, Dublin, October 2009.

Attendance of Seminars

1. Methods and techniques in hospital care(1981)
2. Health Economics and Health Services Management (1986)
3. Health Services Management (1989)
4. Quality in Health Care (Blanton Godfrey, Juran Institute, 30/6/98).
5. New ISO Vision 2000 Standards (Ennio Nicoloso, 27/11/01).
6. Negotiations, Vocational Training Institute, National Centre of Civil Administration (2002).
7. Time Management, Vocational Training Institute, National Centre of Civil Administration (2004).

Attendance of Conferences

1. First Panhellenic Conference of Health Economics, National School of Public Health (1987)
2. Second Panhellenic Conference of Health Economics, National School of Public Health (1989)
3. Health Care Systems and the European challenge, National School of Public Health (1990)
4. Third Panhellenic Conference of Health Economics and Health Services Management, National School of Public Health (1991)
5. Fourth Panhellenic Conference of Health Economics, National School of Public Health (1993)
6. First Panhellenic Conference on the interaction of Health and Environment, “Elena Hospital” (1995)
7. First Panhellenic Conference on Public Health, National School of Public Health (1996)
8. Second Panhellenic Conference on the interaction of Health and Environment, Elena Hospital (1996)
9. Hospital Management, National School of Public Health (1997)
10. Third Panhellenic Conference on the interaction of Health and Environment, Elena Hospital (1997)
11. Second Panhellenic Conference of Public Health and Health Care Services, National School of Public Health, (1998)
12. “The redistributive role of the state”, IMOP (1998)
13. “The quality in health care”, ONASEIO Hospital (1998)
14. “Social Insurance in Greece and the EU”, INE, GSEE (1999)
15. “Immigration in Greece”, INE, GSEE, (1999)
16. “EU and taxation”, IMOP (2000)
17. Quality in healthcare, Hospital Association, 2001
18. 2001 Quality Forum, Quality Forum, 2001
19. Public Health: The 2004 challenge, National School of Public Health, 2002
20. Labour Market and Pensions, VDR & FNA, Dresden, 5-6/12/02.
21. Quality in Healthcare-The European Perspective, GQMG, Hannover, 21-22/4/05.
22. New Developments in Quality and Care: Everyday Applications, Zagreb, 23-24/9/2005.
23. 1st Conference on Administration, Economy and Healthcare Policies, 14-17/12/2005.
24. Quality dimensions of nursing care, 5/22006.
25. The future of Public Administration National School of Public Health, (13-15/3/2006).
26. Evidence and quality assurance in clinical practice, 10-11-2007.
27. Best practices in Public Administration (21-12-2007).
28. 7th Panhellenic Conference of Public Health, National School of Public Health, (17-19/3/2008).

Chairman of Sessions

1. Ninth Session of the first Panhellenic Congress on Quality Interventions in Health Care (1997)
2. First Session of the First Conference of the Hellenic Society for Quality & Safety in HealthCare (2004)
3. 10th Panhellenic Conference on Management in Healthcare (9-12/10/2008).
4. 11th Panhellenic Conference on Management in Healthcare (22-25/10/2009).

Organisation of Workshops

Guidelines in everyday practice, ESQH, Zagreb, September 23-24, 2005.

Organisation of Conferences

1. Ninth Session of the first Panhellenic Congress on Quality Interventions in Health Care (1997)
2. The philosophy of quality in Admissions Offices, 2/4/2003.
3. First Conference of the Hellenic Society for Quality & Safety in HealthCare (2004)
4. Second Conference of the Hellenic Society for Quality & Safety in HealthCare (2005).
5. Third Conference of the Hellenic Society for Quality & Safety in HealthCare (2007)
6. Interdisciplinary approaches with respect to quality in health care (29-3-2008).

Presentations in Conferences
Greek

1. Methods of Quality Assurance in Hospitals, ECO-Q, 20/2/98
2. Methods of Quality Assurance in Hospitals, First Greek- Cypriot Conference on Quality, Nicosia, 12-13/6/98
3. The industrial management of human Thought, Athens, 6-7/5/1999
4. Knowledge management, Third Panhellenic conference of Health Care, 21-22-23/2/2000
5. Future hospitals, Third Panhellenic conference of Health Care, 21-22-23/2/2000)
6. The end of Professionalism?, 4th Symposium of Radiology ,26-27/5/2001
7. Designing CQI in health care, Nicosia, 26-28/6/01
8. The management of Knowledge, Quality Forum, Salonica, 2-3/12/03
9. The philosophy of quality in the Admissions Office of a Pediatric Hospital, A’ PESYP, 11/12/03
10. Learning Hospitals & Quality, EKEFE, Democritus, 27/5/04
11. Evaluation of vocational risk in healthcare, Management Conference, Alexandroupolis, 7-9/10/04
12. Quality in Healthcare: European perspectives (11th Panhellenic Conference of Intensive Care, 1-4/11/2007).
13. Reporting adverse events (7th Panhellenic Conference of Public Health, National School of Public Health, 17-19/3/2008).
14. European perspectives in Quality & Patient Safety (10th Panhellenic Conference on Management in Healthcare, Halkidiki, 9-12/10/2008).
15. Adverse events disclosure (18 th Panhellenic Conference of Anaesthisiology, Rhodes, 6-10/5/2009).
16. Human Lives (11th Panhellenic Conference on Management in Healthcare, Chania, 22-25/10/2009).

English

1. Development and Use of a Questionnaire of Assessing Parent Perception of Care (15th ISQua International Conference on Quality in Health Care, Budapest, 7-10/10/98).
2. Social Security and Dual Labor Market: A theoretical model (XIIth Summer School of the European Economic Association, 10-16/9/01, poster session).
3. Background to accreditation, 1st European Conference of ESQH, 23/6/2006.
4. Reducing Health Risk for International Patients-Understanding Credentials Verification Standards of Physicians and Other Healthcare Professionals for Patient Safety (2nd Annual International Health and Medical Tourism Conference, Phuket, 20 & 21 October 2008).

Coauthor of presentations

Greek

1. Quality in communications between parents and hospital staff (25th Panhellenic Conference of Nursing, Crete, 18-22/5/98)
2. Continuing Education as a means of knowledge improvement (26th Panhellenic Congress of Nursing, Corfu, 25-27/5/99)

Foreign

1. Parents’ satisfaction from their communication with doctors and nurses of a pediatric hospital, XXII International Congress of Pediatrics and First International Congress on Pediatric Nursing, Abs FR-NFP1-4, Amsterdam 9-14 August 1998.
2. Information Services Management in HealthCare for the EFQM Excellence Model, 5th International Conference on Information & Communication Technologies in Health, Samos, 6-8 July 2007.

Participation in Conference
Organising & Scientific Committees

1. First Panhellenic Congress on Quality Interventions in Health Care (1997)
2. Food Safety & Hygiene, Childrens’ Hospital “P. & A. Kyriakou”, 2003
3. First Conference of the Hellenic Society for Quality & Safety in HealthCare, 2004.
4. Second Conference of the Hellenic Society for Quality & Safety in HealthCare, 2005.
5. President of the Third Conference of the Hellenic Society for Quality & Safety in HealthCare, 2007.
6. Member of the Scientific Committee of the 5th International Conference on Information & Communication Technologies, Samos 6-8 July 2007.
8. Member of the Scientific Committee of the 10th Conference on Healthcare management, Halikidiki, 9-12 October 2008.
9. Member of the Scientific Committee of the 11th Conference on Healthcare management, Chania, 22-25 October, 2009.


Various Lectures

1. Hospital Marketing, P. & A. Kyriakou” Children’s Hospital, 1997
2. The Economics, Organisation and Quality in Blood Transfusion Medicine, ESTM, 1997
3. The interaction of Social Security and Health Care, National School of Public Health, 1997
4. Quality Assurance Methods in Hospitals, National School of Public Health, 1997
5. Quality in Radiology, Regional General Hospital “TZANEIO”, 1997
6. Health and Security of labourers, National School of Public Health, 1998
7. NHS, National School of Public Health, 1998
8. Quality in Radiology, Regional General Hospital “TZANEIO”, 1998
9. Home Care, Regional General Hospital “TZANEIO”, 1998
10. NHS, National School of Public Health, 1998
11. TQM, Regional General Hospital of Patras, 1998
12. Hospital Marketing, “AGIA SOFIA” Children’s Hospital, 1998
13. Quality in Blood Transfusion Medicine, “AGIA SOFIA” Children’s Hospital, 1999
14. TQM and Blood Transfusion, “AGIA SOFIA” Children’s Hospital, 1999
15. Quality assurance, “Amalia Flemming Nursing School, 1999
16. Quality assurance in firms and hospitals, “Amalia Flemming Nursing School, 1999
17. Quality assurance methods, “Amalia Flemming Nursing School, 1999
18. Vocational accreditation, Amalia Flemming Nursing School, 1999
19. Quality indicators, “AGIA SOFIA” Children’s Hospital, 1999
20. Medical audit, Amalia Flemming Nursing School, 1999
21. Technology and quality, “AGIA SOFIA” Children’s Hospital, 17/6/1999
22. Health Care systems, “P & A KYRIAKOU” Children’s Hospital, 19/11/99).
23. Cost and quality, “P & A KYRIAKOU” Children’s Hospital, 13/1/2000).
24. Time management, Hospital of Mytilini, 6/5/2000
25. TQM, Hospital of Mytilini, 8-9/5/2000
26. Quality and Biotechnology, “AGIA SOFIA” Children’s Hospital, 12/5/2000
27. Bioethics, “AGIA SOFIA” Children’s Hospital, 23/5/2000
28. Biotechnology assessment and quality, “AGIA SOFIA” Children’s Hospital, 25/5/2000
29. Biotechnology control policy, “AGIA SOFIA” Children’s Hospital, 30/5/2000
30. Hospital Marketing, “AGIA SOFIA” Children’s Hospital, 1/6/2000
31. Laboratories, “KAT” 13/6/2000.
32. Vocational Accreditation, “KAT” 13/6/2000
33. Cost and quality in radiography, “AGIA SOFIA” Children’s Hospital, 6/10/2000
34. Team Building, Institute of Psychological Hygiene, 4-5 & 6/12/2000
35. Social security & the Dual Labor Market: A Theoretical Model, Athens Ph.D Program in Economics, 27/4/2001.
36. The contribution of the nursing personnel in Admissions Offices (15/2-2/4/2002).

Articles
Greek
1. Achieving competitive advantage through strategic human resource management, Health Review, Vol. 7(43), 42-43, 1996
2. The rising patient-physician relationship, Health Review, Vol. 8(45), 86, 1997
3. Polynoetic Hospitals and Quality, Health Review, Vol. 8(45), 52-54, 1997
4. Quality Assurance in Hospitals, Health Review, Vol. 8(46), 34-36, 1997
5. A Quality Assurance Program in Hospitals, Health Review, Vol. 8(47), 48-50, 1997
6. Practice Parameters or Guidelines, Health Review, Vol. 8(48), 29-32, 1997
7. Practice Parameters for Radiology, Health Review, Vol. 8(49), 42-45, 1997
8. Practice Parameters for Obstetrics and Gynecology, Health Review, Vol. 9(50), 38-41, 1998
9. Methods of Quality Assurance in Hospitals, ECO-Q, 9: 16-17, 1998)
10. Designing CQI in healthcare, ECO-Q, 29: 14-17, 2001
11. The end of Professionalism, ECO-Q, 30: 28-29, 2001
12. The skills of doctors in CQI, ECO-Q, 31: 20-22, 2002
13. Serial “V” thinking: The association of outcomes, processes and improvement, ECO-Q, 35: 19-21, 2002
14. Adverse event disclosure, Proceedings of the 18th Panhellenic Conference of Anesthesiology, p. 86-89, 2009

English
1. The Economics, Organisation and Quality in Blood Transfusion Medicine, Proceedings of the ESTM residential course, 1997
2. The First Panhellenic Conference on Quality Interventions in Health Care, International Journal for Quality in Health Care, Harvard School of Public Health, 1998
3. Development and Application of a Questionnaire for Assessing Parent Satisfaction with Care, International Journal for Quality in Health Care, Harvard School of Public Health, Volume 12, Number 4, pp. 331-337, 2000
4. “Learning hospitals” and Quality in Health Care, International Journal for Quality in Health Care, 10-4:231-236, 2003.
5. The Future Healthcare and Quality (Guest Editorial, International Journal of Health Care Quality, Volume 20, Issue 4, pp. 277-280, 2007).
6. Factors that prevent physicians reporting adverse events, (International Journal of Health Care Quality Assurance, Vol. 23 (1), p. 51-58, 2010).
7. Models of reporting adverse events: Greek doctors and nurses’ attitudes (International Journal of Health Care Quality Assurance, forthcoming).
8. Nurses’ impeding factors for bringing up adverse events (Journal of Nursing Management, forthcoming).


Electronic
1. The Model of Health Care in the 6th IAAF World Championship in Athletics, “Athens 97”, Hellenic Heritage for the Olympic Games 2004, ICUS NURS WEB J, Issue 12, October-December 2002

Philosophical-Photographical
1. Photography as art, Hellenic Photography, 127: 44, 1992
2. Meteorismos, Photographer, 21: 98, 1993
3.The language of colour, Photographer, 24: 77-80, 1993
4. Photography and time, Photographer, 30: 58-59, 1994

Newspapers

1. Quality & Rationalism, Hemerisia, 29-1-01

Books & Handouts

1. “Hospital Marketing” (Sbilias eds., 1996)
2. “Quality in Health Care”, ECO-Q, 2001
3. Biotechnology, Technological & Educational Institutions handouts, 2001
4. “Quality in Health Care”, Handouts for the students of the Technological & Educational Institutions.
5. “Quality in Health Care”, Handouts for the students of the School of Public Administration.
6. Quality & Safety in Healthcare (Mediforce, 2008).
7. E-Health Systems Quality and Reliability: Models and Standards (Editor)


Chapters in Books

1) E-health: A Bridge to People-Centered Health Care (IGI, forthcoming)
2) E-health as the realm of Healthcare Quality: A mental image of the future (IGI forthcoming)
3) Health 2.0 and Medicine 2.0: Safety, Ownership and Privacy Issues (IGI forthcoming)

Honorary Discriminations

1. Person of Quality for 2004
2. Marquis Who’s Who in the World for 2006

Affiliations

1. Individual member of the International Society for Quality in Health Care.
2. Member of the International Health Economics Association (iHEA).
3.Member of W. Edwards Deming Institute
4.Member of the National Centre of Clinical Audit.
5.Member of the Pensions Institute, Birkbeck College, University of London.
6.Member of Rethinking the Welfare Society, Birkbeck College, University of London.
7.Member of the Who’s Who in Health Promotion.

Interviews

Newspaper Diagnosi, 13-9-2006

Foreign Languages

English

Email anas1@hol.gr

Tel. 00306974558870 (mobile)