The European Society for Quality Healthcare

CONTENTS & SPEAKERS FOR THE NATIONAL QUALITY CONFERENCE 2001
8th November 2001, Jury's Hotel Ballsbridge, Dublin.

NAME AND TITLE OF SPEAKER:Jennifer Lally
SESSION: Driving Improvement through.. managed change
["Implementation of an ISO9001:2000" ]

NAME AND TITLE OF SPEAKER: Ron Asbury, Chairman
SESSION: Driving Improvement Globally - Plenary
"An American Perspective on Quality Worldwide" ]

 

NAME AND TITLE OF SPEAKER: Paul Fox, Quality Manager
& Six Sigma Black Belt
SESSION: Driving improvement through.. Six Sigma
[ "Six Sigma Deployment" ]

NAME AND TITLE OF SPEAKER: Rus Simpson, Quality Partner
SESSION: Driving improvement through.. Quality Systems
[ "Survival through Quality"]

NAME AND TITLE OF SPEAKER: Brid Burke, Quality Manager
SESSION: Driving Improvement through.. Quality tools
[ "Driving Improvement through Simple applications" ]

NAME AND TITLE OF SPEAKER: Ruairí O'Neill, Managing Director
SESSION: Driving improvement through.. Quality Systems
[ "Taking Care of Your Business" ]

NAME AND TITLE OF SPEAKER: Pierre Chanet, Chief Research Officer
SESSION: Driving Improvement through.. Quality tools
[ "Knowing Yours Customers and Employees:
The journey from Loyalty to retention"
]

NAME AND TITLE OF SPEAKER: Bertrand Jouslin de Noray, Secretary General
SESSION: Driving Improvement Globally - Plenary
[ "Quality in a European context" ]

NAME AND TITLE OF SPEAKER: Marius Buiting, President
SESSION: Final Plenary
[ "Revolutionary change and simple rules" ]

NAME AND TITLE OF SPEAKER: Tony Clarke
SESSION: Driving Improvement through quality systems
[ "Re-Developing the Q-Mark" ]

NAME AND TITLE OF SPEAKER: Prof.Paul Lillrank
SESSION: Driving Improvement Globally - Plenary
[ "Global Trends - Past and Future" ]

NAME AND TITLE OF SPEAKER: John Kenna and Cormac O'Halloran
SESSION: Driving Improvement through.. managed change
"@ Hollister"
[section 1] [section 2 ] [section 3 ]

NAME AND TITLE OF SPEAKER: Maria Ryan - Six Sigma Black Belt
SESSION: Driving improvement through.. Six Sigma
["Driving Industrial change" ]

NAME AND TITLE OF SPEAKER: Kevin Whelan, Director
SESSION: Driving Improvement ..in the public sector
["Building our future in partnership" ]

NAME AND TITLE OF SPEAKER: Eoin McGettigan, Executive Chairman
SESSION: Driving Improvement in Ireland - Plenary
["Management's Perspective on Quality" ]

NAME AND TITLE OF SPEAKER: Gerry O'Rourke, Quality Manager
SESSION: Driving improvement through.. Hygiene
[ "Managing the Process" ]

NAME AND TITLE OF SPEAKER: Pacelli Lynch, Quality Manager
& Six Sigma Black Belt
SESSION: Driving improvement through.. Six Sigma
[ "Getting Started" ]

NAME AND TITLE OF SPEAKER: Ned O'Hara
SESSION: Driving Improvement.. in the public sector
[ "Driving Improvement in the public sector" ]

NAME AND TITLE OF SPEAKER: Michael McCabe
SESSION: Driving Improvement through.. managed change
"Improving Business Performance - Trust and Junior Staff"
[ section 1 ] [section 2 ]

NAME AND TITLE OF SPEAKER: Barry O'Brien, Quality Director
SESSION: Driving improvement through.. Quality Systems
[ "Driving Improvement Through Quality Systems" ]

NAME AND TITLE OF SPEAKER: Dr Ted O'Keeffe
SESSION: Driving Improvement through.. Quality tools
[ "An Action Learning Model Facilitating Organisational Learning in Stable and Dynamic Environments" ]

NAME AND TITLE OF SPEAKER: Derek Treacy, Assis ant Governor
SESSION: Driving improvement through.. Hygiene
[ "Hygiene in the Public Sector" ]