The European Society for Quality Healthcare

ESQH/EHTEL Quality & IT in Healthcare, Lahti, Finland
Joint ESQH/EHTEL workshop Friday, 18 June 200

From patients to policy makers, managers to clinicians, all stakeholders have distinct perspectives on the use of IT in healthcare.

  • Could IT improve quality of care?
  • Could IT make the provision of healthcare safer?
  • Or more cost-effective?
  • Could IT make the work of professionals easier?
  • Or ease that of managers?
  • Or can IT help do all of these things?

Each stakeholder group will be aware there are a large number of complex issues involved in answering all of the above questions.

Therefore, this unique combined workshop will contain streams dedicated to each group, devoting time, expert speakers and an equally expert audience to explore these issues and perhaps together, to answer some of these key questions. In summary, the principal aims of the workshop will be:

  • to demonstrate and review current experiences from various countries around Europe,
  • to exchange ideas and viewpoints,
  • to identify areas where further insight is needed,
  • to explore future prospects.

Four intensive plenary sessions are guaranteed during the 2-day workshop.

In each of the four workshop streams, key presentations from expert contributors will highlight aspects of each session’s main theme.

Ample time will be available for input from the audience and interactive discussion.

At the close of each day, a panel discussion will apply quality concepts and standards to topics related to the day’s main theme.

Programme

 
Friday, 18 June 2004
9:00 – 10:30 Plenary Session: Policy & Decision Makers Chair: Jan Mainz, ESQH President
09:00 – 09:10 EHTEL Perspective: Hannu Hämäläinen (Member, EHTEL Board of Directors)
09:10 – 09:20 ESQH Perspective: Jan Mainz (ESQH President)
09:20 – 09:35 IT in Finnish Healthcare: Ralf Ekebom, Health Ministry representative
09:35 – 09:50 eHealth strategy for Lithuanian Health Care Development Romualdas Jonas Kislaitis, Lithuania
09:50 – 10:05 National Board of Health and Welfare Sweden Representative (invited)
10:05 – 10:20 Irish Health Portal, Aoife Hilton, Midwestern Health Board
10:20 – 10:30 Discussion and Summing Up
10:30 – 10:45 Coffee Break
10:45 – 12:00 Plenary Session: Healthcare Managers (Part 1) Chair: Hannu Hämäläinen, EHTEL Board Member
10:45 – 11:00 Managing the patient processes electronically, an integrated approach. Pentti Itkonen
11:00 – 11:15 Structural reforms in Patient Flow Management using Technology, Kenneth Sandström, Med-In
11:15 – 11:30 How to monitor the quality of care using electronic data collection. Paul Bartels
11:30 – 11:45 Electronic extranet based reporting system for all Finnish emergency units. Aarno Kari, Intensium ltd
12:00 – 12:15 Discussion and Summing Up
12:15 – 13:30 Lunch
13:00 – 14:30 Plenary Session: Healthcare Managers (Part 2)
13:00 – 13:15 Risk management in healthcare services: The role of ICT supporting the control and reduction of medical errors Nicola Pangher, ItalTBS, Trieste, Italy
13:15 – 13:30 Tracking healthcare standards deviations using data-set collection and evaluation: Aleš Bourek, Centre for Healthcare Quality, Czech Republic.
13:30 – 13:45 Use of IT methods and tools in classification systems in the context of optimising the processes of healthcare services provision in Poland. Krzysztof Nycza, Poland
13:45 – 14:00 Using registry data in the development of service models of care, Maijaliisa Junnila, Stakes Kuntapalvelut
14:00 – 14:15 Security policies of healthcare organisations: content, implementation and monitoring. Ross Fraser, Canada
14:15 – 14:30 Discussion and Summing Up
14:30 – 14:45 Coffee Break
14:45 – 16:00

Discussion Panel:

Quality of Healthcare IT (Im)Possibilities of Systems & Applications (with a focus on support of quality objectives, user friendliness, performance, interoperability etc.)

Introduction: Pekka Ruotsalainen, Head of OSKE, Stakes

Panel Participants:

  • IT providers: NN, TietoEnator representative
  • Healthcare professionals: Aleš Bourek, Czech Republic, Kari Harno, HUS
  • Healthcare managers: William Reddy/Siobhan McCarthy, Ireland
  • Policy makers: NN, NICTIZ representative
Saturday, 19 June 2004
09:00 – 10:30 Plenary Session: Healthcare Professionals Chair: Jarmo Reponen, Finnish Society for Telemedicine
09:00 – 09:15 New ways of working: Jarmo Reponen, Finnish Society for Telemedicine
09:15 – 09:30 Doing therapy over 300 miles between the patient and the therapist (TEL-LAPPI): Eva Salomaa, Chief Physician.
09:30 – 09:45 Computerised guidelines: The CBO Approach Kitty Rosenbrand, GIN/CBO, The Netherlands
09:45 – 10:00 The CPME view on guidelines, Markku Äärimaa (Former President of CPME)
10:00 – 10:15 Disease management in chronic pain, EPR with decision support Dick Vermeij, France
10:15 – 10:30 The views & needs of the nursing profession Kaija Saranto, Kuopio University
10:30 – 10:45 Coffee Break
10:45 – 12:30 Plenary Session: Citizens & Patients Chair: Jan Mainz, ESQH President
10:45 – 11:00 Patients/Citizens’ view: needs, demands, expectations from ITenabled healthcare. Angelica Frithiof, EHTEL Association (invited)
11:00 – 11:15 Lahti, The center for excellence in IT serving the citizens. Matti Liukko
11:15 – 11:30 Internet based automatic audit system. Haske van Veenendaal, CBO (invited)
11:30 – 11:45 A-Clinic online services: Addiction Link. Teuvo Peltoniemi (invited)
11:45 – 12:00 Call Centers and Home Care, Nicola Pangher, ItalTBS, Italy
12:00 – 12:15 Home care: Tuija Kanto-Hannula, Tampere Vaskikodit.
12:15 – 12:30 Data protection: Chris Rudland, MidWestern Health Board Ireland
12:30 – 13:30 Lunch

13:30 – 15:00

Discussion Panel: Quality and healthcare IT:

Services for Citizens Statements on: systems for disease prevention, disease management; Quality of Internet health information; Wellness etc.

Introduction: Angelica Frithiof, EHTEL (invited)

Panel Participants:

  • Quality of Internet health information: current developments in Europe: Kristian Lampe, FinOHTA
  • Netti Neuovola: Maternity and Infant Clinic on the Net: Pirkko Kouri
  • Marius Buiting, CBO representative
  • Markku Riipinen, ProWellness
  • Experience from the SVOD – “system for visualization of oncology data” Aleš Bourek, Czech Republic
15:15 – 16:15 ESQH Council Meeting

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